API & Webhooks
Build headless support ticketing pipelines. Direct access to REST endpoints and native event-driven webhook dispatches.
"status": 200,
"message": "Connection successful",
"data": {
"version": "v2.1.0",
"latency_ms": 12,
"endpoints_active": 42
}
}
Authentication Standard
Taskcrmpro restricts public requests strongly. To securely authenticate, generate a permanent scoped key inside your admin settings dashboard.
Inject the required token firmly into every outbound API network request passing the explicit Authorization: Bearer standard HTTP header format.
Ticket Generation (Headless)
Build a completely white-label ticketing interface deeply inside your React, Vue, or bare-metal internal dashboard bypassing our widgets entirely.
The internal AI Triage engine executes automatically evaluating the subject and body string arrays, generating explicit NLP variables asynchronously behind the scenes.
Event Dispatches
Instead of polling an infinite GET query continually eating resources, we push contextual state alerts outward. When an event fires internally, Taskcrmpro executes an outgoing POST network query against your target receiver instantaneously.
-H "Authorization: Bearer test_tk_102930129" \
-H "Content-Type: application/json" \
-d '{
"email": "jane@example.com",
"subject": "Missing Export Data",
"body": "Your CSV exports are currently empty.",
"metadata": {
"tenant_id": "4958"
}
}'
"event": "ticket.status.updated",
"timestamp": 1712039281,
"payload": {
"id": "tkt_9921",
"status": "resolved",
"assigned_to": "agent_84",
"time_to_resolve_minutes": 14.5
}
}